BLACK FRIDAY FAQ
When does the sale begin?
Black Friday starts Thursday, Nov. 27th at 12PM EST and runs for 48 hours only. The sale officially ends Saturday, November 29th at 12PM ET. Placing your order within the first 15 minutes will be key to securing best sellers.
Want to receive a reminder when it begins? Just tap here.
Where can I shop the Black Friday Event?
Our Black Friday Event will be available across all our online platforms. You can shop through our website and app.
Please note we do not sell through third parties or other retailers at this time.
What are the discounts, and does everything qualify?
Yes, the entire site will be on sale this year. We heard your feedback last year— sales are rare for us, and this is the only one this year, so we made sure it’s extra special. Discounts will reach up to 30%.
To make things simple, we’ve created a tier experience so you can shop our offers effortlessly. The site is already and waiting, so you can start building your cart whenever you’re ready.
- TIER 1 [10% OFF]: Black & White 24/7 CORE
- TIER 2 [15% OFF]: Serene & Buttercream 24/7 CORE, plus all Fall & Winter 2025 drops
- TIER 3 [20% OFF]: 2025 drops, including collectibles and limited-edition items
- TIER 4 [30% OFF]: Warehouse finds, final sizes, and archive pieces discovered in preparation for this event. These are rare finds!
*Select styles may carry an additional discount if they are last sizes, archival pieces, or final pieces.
Do I need a code to shop the Event?
No code needed. The entire site goes on sale this Thursday, with before-and-after prices displayed automatically.
Why should I download the app?
Not only can you pre-build your cart on our app, it’s also where we’ll announce all restocks and pre-orders.
Spoiler: yes, restocks are coming, and they’ll be revealed through the app in the coming days. Plus, the best way to explore our tier experience is on the app. Download it here.
Will you restock items during the Black Friday Event?
Once a style sells out, we won't expect to restock. However... surprise pre-orders can happen at any moment.
What is a pre-order, how does it work, and will my order ship in multiple packages?
If an item is available for pre-order, it means we’ve opened slots in advance, with a scheduled ship-out date in the future. To stay on top of pre-orders, make sure you have our app and have push notifications turned on—any spontaneous pre-orders will be announced there.
Ship-out dates can always found in the product description and displayed at checkout.
If your order includes both pre-order and in-stock items, your shipment may be split into multiple packages depending on availability and warehouse capacity. You’ll receive separate tracking updates for each package.
WHERE CAN I LEARN MORE ABOUT MYSTERY BOX: BLACK FRIDAY EDITION?
Yes—our community-favorite Mystery Box is back for Black Friday. It’s the best value we’ve ever offered, and likely the last time you’ll see it at such a low price. We recommend grabbing at least one.
All the details are in the product description. Here’s a direct link.
When can I expect my order to ship?
Our regular shipping and expedited shipping options will be available at checkout, but due to higher holiday volume, please allow an additional 48–72 hours for processing.
How can I check the status of my order?
Once shipped, you’ll receive a tracking number via email. You can also follow your order in the our app or through your account on our site.
Disclaimer
Promo codes and additional discounts can’t be combined with Black Friday pricing. All items are final sale from 11/21–12/2, and returns will not be accepted.
Because orders process immediately, we’re unable to guarantee changes after checkout—including address updates or cancellations. If something looks incorrect, please reach out to us right away and we’ll do our best to help.
For any other questions, our Customer Experience team is available at info@myoutfitonline.com