Returns Policy

MyOO Does Not Offer Returns. If You Would Like To Exchange An Item For A Different One Or For Store Credit, Please Send An Email With Your Info And Order Number To ​Info@Myoutfitonline.Com​ And We Will Send You Our Exchange Order Form. 

MyOO Does Not Provide Return Shipping Labels And Shipping Costs Back To Our Warehouse Must Be Covered By The Customer. Customers Have 15 Days (From Ship Date) To Exchange An Item Or For Store Credit. Item Must Not Be Used, Must Have All Accompanying Tags/Packaging If Applicable, Must Be Unworn And Unwashed. Exchange Order Form Must Be Completely Filled Out Correctly And Included With The Item Being Shipped Back. 

Exchange Orders Sent To Us Without An Exchange Form Will Not Be Accepted And No Exchange Or Store Credit Will Be Issued. MyOO Is Not Responsible For Exchange Orders That Are Lost, Stolen Or 

Mis-Delivered Or Labeled “Un-Deliverable”. Exchanges For Size And Store Credits Will Be Processed After The Order Is Received By Our Warehouse. Orders After 15 Days Of Ship Date Will No Longer Qualify For Exchanges Or Credits. MyOO Reserves The Right To Deny An Exchange Or Store Credit If Any Of These Conditions Are Not Met Or If Fraudulent Wardrobing Activity Is Suspected. 

MyOO Will Not Issue Exchanges Or Store Credits For Bodysuits, Intimates Or Bathing Suits/Swimwear, Accessories, Beauty Products And Final Sale Items (Items With Prices Ending In $.96, $.97, $.98 Are Considered Final Sale OR Items With A 30% Or More Discount). 

If An Item Was Delivered With A Defect, Please Send Us An Email With Your Info, Order # And A Photo Of Your Item To ​Info@Myoutfitonline.Com​ . We Try Our Best To Quality Check All Of Our Items Before Shipping, But On A Highly Rare Occasion, This May Happen.