• Orders placed on weekdays are typically processed same day and orders placed on weekends will be processed the next business day. During periods of high demand, such as sales and new drops, this may be subject to delays.
  • We offer various shipping rates to fit your fashion needs:
    1. Standard Shipping (2-5 business days)
    2. Priority Mail (2-3 business days)
    3. US Overnight (1 business day)
    4. For international orders, we ship via DHL’s International Express service
  • We are not responsible for any lost, stolen or undeliverable packages and not responsible for shipping delays on the shipping carrier’s part.
  • For international orders, we are not responsible for any custom fees and taxes. These fees are not calculated or applied by My Outfit Online. If you are unsure about the charges, we would recommend contacting your local customs office for further information.
  • Customers who place orders with a PO box shipping address are automatically assuming responsibility for the successful delivery of their order. We are not responsible for any mis deliveries or unclaimed packages 
  • If your package is lost, stolen or mis delivered, as the recipient of the package, you are required to get in contact with the corresponding shipping carrier to file a claim. We can provide you with all the necessary information for the investigation; however, please keep in mind that this is a matter outside of our control.
  • Please note that mistakes made on behalf of the customer will result in additional shipping costs.
  • Once your order has been processed and shipped out, you will receive an email notification with your tracking information and link.