FAQs

Known for premium quality basics and fast shipping, My Outfit Online is a fashion brand based out of Miami, FL, founded in 2018.


We are always here to help. You can contact us via:

email info@myoutfitonline.com

Instagram DM @myoutfitonline


For quick inquiries, we offer Live Chat. Message us at the bottom right hand corner of our homepage.


We accept all major credit/debit cards as well as Apple Pay, Paypal, and Amazon Pay.

Two of our most used payment methods are also ShopPay and Afterpay.

You can find more information on these payment methods here.


All our clothing pieces are designed in Miami and run true to size. We encourage you to check product descriptions for details on the material and fit of the item.

For certain items, we may recommend sizing up or down to achieve the desired fit.
For size conversions, measurements and additional sizing details, please refer to our size chart.


Orders placed on weekdays are typically processed within 12-24 hours and orders placed on weekends will be processed the next business day.
We offer 3 different shipping services: UPS Ground Shipping (2-5 business days), UPS Second Day Air (2 business days) and UPS Next day (1 business day).

Local pickup is also available at checkout.

For international orders, including Australia and the UK, we ship via DHL’s International Express service (5-7 business days). Canadian customers can expect their orders within as little as 2 business days.

For more information click here.


Sales and promotions don't happen often at My Outfit Online. For all current and upcoming sales + exclusive promotions, make sure to:

Download our app

Follow us on Instragram @myoutfitonline

Sign up for our newsletter - scroll to the bottom of our website to register.


My Outfit Online places quality above everything else. We design all our styles with utmost care and strive for exceptional customer satisfaction. Our clothes will always look and FEEL good. *


Yes, you can find us on your fav social media platforms! Our main platform is Instagram (@myoutfitonline.) You can also find us on Facebook, Twitter, Tik Tok, and Youtube.


Afterpay is an interest-free, loan service provider that gives customers the option to pay for their order in 4 equal installments. With the first payment made at checkout, your order is processed and shipped out! The remaining payments are due every two weeks!
Ex: If your order is valued at $100, with AfterPay, you will initially pay $25 at checkout to have your order processed and shipped. After 14 days, you are required to pay another $25, etc.
For more information, check out our About Afterpay page here :https://myoutfitonline.com/pages/about-afterpay


My Outfit Online offers refunds, exchanges and store credit up to 30 days after the item ships. Items that do not meet your expectations may be returned as long as they are unused, unwashed and intact with all accompanying tags/packaging. We do not accept returns or exchanges of SALE items.
For more details, please visit our Easy Returns page.


You can track your order online at myoutfitonline.com with your email address and order #. Track your order here :https://myoutfitonline.com/pages/track-my-order

If you placed an order and have not recieved a confirmation email, please contact us for assistance.


Please be advised that cancellation requests must be made within 12 hours of placing your order. Requests may be placed through email.

Cancellation requests must be authorized and approved before the order is processed (12 hour time frame). Once your order has been processed, it may not be canceled under any circumstances.