Australian customers can return their items for a refund or store credit excluding shipping charges.
Returned items must be unworn, unwashed, free of any stains or odors and have their original tags attached to receive a refund/store credit.
sale items excluded
Returns may be filed through our returns portal myoutfitonline.loopreturns.com.
The process is simple: send your item(s) back to us using your preferred shipping carrier to receive a refund/store credit.
Australian customers are responsible for purchasing their own return label and shipping it to the following address:
My Outfit Online Returns
8880 NW 20th ST Unit K
Doral, FL 33172
Refunds will be issued for returned items once they arrive at our facility and are processed by our returns team.
*At this moment, we do not provide international return labels. We are diligently working on improving this process and hope to announce changes soon*
We are unable to process exchanges for orders shipping internationally. If you have received a defective or incorrect item, please contact customer service at info@myoutfitonline.com.